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Commercial

Commercial Cleaning Checklist

This is what a commercial cleaning from Mater covers, what it does not, and what can be added if you ask. It is the same scope published on each service page, gathered in one place so a facilities manager can see the whole of it before asking for a quote. Your building gets its own scope in writing after a walkthrough.

Cleaners wiping a glass wall and vacuuming the floor of an open-plan office

What is included as standard

  • Washrooms cleaned, sanitised and restocked
  • Floors vacuumed, mopped or machine-cleaned to suit the surface
  • Desks, counters and hard surfaces wiped down
  • Kitchen and break areas cleaned
  • Waste and recycling collected to your bin points
  • Entrances, glass doors and reception kept presentable

What is not included

  • Specialist clinical waste handling
  • Exterior facade and high-level window work
  • Deep kitchen extract cleaning to TR19, quoted separately
  • Anything requiring licensed hazardous-material handling

Optional add-ons

Added to your quote only if you ask for them, and priced before the visit rather than after it.

Interior window cleaning Carpet extraction Hard-floor strip and seal Post-event turnarounds Additional daytime washroom checks Consumables supply and restocking

What each service covers

Each service has its own checklist on its own page, together with what it does not cover and what can be added. These are the headline items.

Three cleaners in branded T-shirts mopping the floor and wiping the glass and stone counter in an office building lobby

Office Cleaning

  • Washrooms cleaned, sanitised and restocked
  • Kitchen and break areas cleaned, including appliance exteriors
  • Desks and hard surfaces wiped where they are clear
  • Floors vacuumed and hard floors mopped
  • Bins emptied to your collection point and relined
  • Entrance glass, reception and circulation space kept presentable
  • Meeting rooms reset

Medical and Dental Office Cleaning

  • Waiting rooms, reception and public areas
  • Treatment room floors and agreed non-clinical surfaces
  • Washrooms cleaned, sanitised and restocked
  • Staff areas, kitchens and break rooms
  • Touch points including handles, rails, switches and reception counters
  • Floors throughout, appropriate to the surface
  • Waste collected to your designated points
  • A dated record of each visit

School and Daycare Cleaning

  • Classrooms and nursery rooms, including tables, chairs and low-level surfaces
  • Touch points including handles, switches, rails and shared equipment storage
  • Washrooms cleaned, sanitised and restocked, including low-level fittings
  • Halls, corridors and circulation space
  • Staff rooms, kitchens and break areas
  • Floors throughout, appropriate to the surface
  • Waste collected to your designated points

Retail Store Cleaning

  • Shop floor vacuumed, mopped or treated to suit the surface
  • Entrance glass, doors and window interiors kept clear
  • Fitting rooms cleaned, including mirrors, seating and floors
  • Counters, tills and hard surfaces wiped down
  • Washrooms cleaned, sanitised and restocked
  • Stockroom and staff areas
  • Waste collected to your designated points

Restaurant Cleaning

  • Dining room, bar and waiting areas, including tables, seating and counters
  • Front-of-house glass, doors and entrance floors
  • Washrooms cleaned, sanitised and restocked
  • Back-of-house hard floors degreased and mopped
  • Wall and splashback surfaces around the kitchen line, to reachable height
  • Stainless steel exteriors, shelving and the undersides of prep surfaces
  • Waste taken to your bin store, with the bin area kept clean

Gym and Fitness Cleaning

  • Gym floor cleaned, including matting and around fixed equipment
  • Equipment touch points wiped, including handles, grips, bench pads and console faces
  • Mirrors and glass throughout
  • Changing rooms, locker exteriors and benches
  • Showers and wet areas, including tile, grout and drains
  • Washrooms cleaned, sanitised and restocked
  • Studio floors cleaned appropriately to the surface
  • Reception, waiting areas and water stations

Janitorial Services

  • A written scope stating every daily, weekly, monthly and periodic task
  • Washrooms cleaned, sanitised and restocked on every visit
  • Floors vacuumed, mopped or machine-cleaned to suit the surface
  • Desks, counters and hard surfaces wiped where they are clear
  • Kitchen and break areas cleaned
  • Waste and recycling collected to your bin points
  • Entrances, glass and circulation space kept presentable
  • A named contact and an agreed route for reporting problems

Property Management Cleaning

  • Lobbies, entrances and entrance glass kept presentable
  • Corridors, stairwells and landings on the agreed frequency
  • Lift interiors, including tracks, panels and mirrors
  • Amenity spaces such as clubhouses, lounges and business centres
  • Laundry rooms, mail rooms and package areas
  • Leasing office and shared washrooms
  • Bin rooms and refuse areas cleaned and deodorised
  • Vacant unit turns worked to a fixed checklist

Warehouse Cleaning

  • Floor sweeping and machine scrubbing appropriate to the surface
  • Racking aisles and pick faces cleaned where they are accessible
  • Loading, dispatch and goods-in areas
  • Mezzanine and warehouse office space
  • Welfare facilities, canteens and break rooms
  • Washrooms cleaned, sanitised and restocked
  • Waste and packaging debris collected to your bin points
  • Entrance, reception and driver waiting areas

Disinfection Services

  • A defined list of touch points, walked and agreed for your premises
  • Cleaning of the surface before disinfectant is applied, in that order
  • Product left for the contact time stated on its own label
  • Door handles, push plates, switches, rails and lift buttons
  • Shared desks, phones, keyboards and equipment where you permit it
  • Kitchen and break-area fittings, taps and appliance handles
  • Washroom fittings, dispensers, cubicle locks and taps
  • A dated record of each visit and what it covered

Government Building Cleaning

  • Public counters, service windows and queuing areas, which take the heaviest hand contact in the building
  • Lobbies, atria, entrance matting and security checkpoint areas
  • Council chambers, committee rooms and courtrooms, reset between sittings where the calendar allows
  • Administrative floors, meeting rooms and staff kitchens
  • Restrooms serviced and consumables replenished at the frequency the specification states
  • Corridors, stairwells and lift interiors
  • Libraries and community rooms, including shelf ends and study surfaces
  • Restricted areas entered only under the authority's access procedure
  • A dated record against the specification for every visit

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